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单个listing的odr过高被亚马逊关了该怎么办

《单个listing的odr过高被亚马逊关了该怎么办》有2个想法

  1. 首先你要弄清楚这个listing 为什么odr过高,根据差评、退货原因,找到产品的问题所在首先你要弄清楚这个listing 为什么odr过高,根据差评、退货原因,找到产品的问题所在
    如果是你的产品质量问题,为了避免以后出现更多的差评、退货,那么你就要移除或销毁这批产品了。如果你的产品价值高,你可以创建移除订单,移除到海外仓,注意地址必须是本土地址。如果产品价值不高,就可以直接销毁。
    如果是其他的问题,比如产品描述的不够详细,误导了卖家,或者是产品的尺寸问题等等,这时就不需要销售产品,只需要通过修改listing就能解决的话,你就可以选择relist重新上架,稍后再去修改listing解决问题。 海猫跨境

  2. 下方是一件成功拿回销售权 的申诉信供参考:

    Dear Amazon Seller Team.

    We that recently our as a seller on Amazon, com has fallen below both Amazons and our own standards of quality.

    I believe it is mainly because of our that we have recently seen two A Z guarantee claims which have resulted in our ODR exceeding the target of <1%., we
    changed the Listings Status to be Inactive from 23/01/2014 to 06/02/2014 because of a long vacation, obviously, the two are nightmare ring the period without order.

    Plan of Action: We are taking the following steps to improve our :

    1.Review a 11 of procts to make sure that the pictures and are match with our procts.

    2.Most , we wiII complete the more quickly and (within12 hours) to any problems with customer orders to keep our customers more informed and help prevent A~z guarantee claims as much as possible, then or a full refund will be done within 24 hours

    3.In addition, we will more monitor our metrics to assure we are meeting the standards set by Amazon and our own standards of quaIity customer service.

    信件中提到了关于造成如此状况的原因,还有给予准确的时间范 围。并且将补救措施以条列式清楚简明的回答给亚马逊官方,这些都是值得借鉴参考的部份。

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